BRANELL Drafting and Design, LLC
Website and BRANELL Loyalty Rewards Program Terms and Conditions
Houston, Texas
Effective Date: April 1, 2026 (or the date of posting on the Site, whichever is later)
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you” or “your”) and BRANELL Drafting and Design, LLC (“BDD,” “we,” “us,” or “our”) governing your access to and use of the website located at www.branelldd.com (the “Site”) and, where applicable, your participation in the BRANELL Loyalty Rewards Program (the “Program”). By accessing, browsing, or using the Site, or by participating in the Program, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately cease all use of the Site and the Program. Participation in the Rewards Program is voluntary and subject to these Terms. BDD reserves the right to interpret and administer the Program in its sole discretion.
I. Website Terms and Conditions
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Purpose and Access
The Site is provided solely for informational purposes to describe BDD’s professional drafting, design, and engineering services. Nothing on the Site constitutes an offer, solicitation, or binding commitment unless expressly confirmed in a separate written agreement. We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for lawful purposes. You agree not to interfere with the Site’s functionality, security, or availability, or to use it in violation of these Terms or applicable law.
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Intellectual Property Rights
All content on the Site, including but not limited to text, graphics, logos, images, portfolios, designs, and software, is owned by BDD or its licensors and is protected by United States copyright, trademark, and other intellectual property laws. You may view and print portions of the Site solely for your personal, non-commercial reference. Any other use—including reproduction, distribution, modification, public display, or commercial exploitation—requires our prior written consent.
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User Submissions
Any information, inquiries, project details, feedback, or other materials you submit through the Site (“Submissions”) grant BDD a perpetual, irrevocable, royalty-free, worldwide, non-exclusive license to use, reproduce, modify, adapt, publish, display, and distribute such Submissions for any legitimate business purpose. You represent and warrant that your Submissions are accurate, do not infringe any third-party rights, are not confidential, and comply with all applicable laws.
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Client Portal
Registered clients may access a secure client portal to review rewards, balances, and Program-related information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account. BDD disclaims any liability for unauthorized access resulting from your failure to secure your credentials. Portal use remains subject to these Terms and the Program provisions below.
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Disclaimers
The Site and all content are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of accuracy, completeness, timeliness, merchantability, fitnessfor a particular purpose, non-infringement, or freedom from errors or viruses. Service descriptions, pricing, and timelines are illustrative only and do not create any obligation unless confirmed in writing.
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Third-Party Links
The Site may contain links to third-party websites for convenience. BDD does not endorse, control, or assume responsibility for the content, accuracy, privacy practices, or availability of such sites. Access and use of third-party sites are at your own risk.
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Privacy
Your use of the Site is subject to our Privacy Policy, available at www.branelldd.com/privacy-policy, which is incorporated herein by reference.
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Limitation of Liability
To the fullest extent permitted by law, BDD shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or relating to the Site or your use thereof, even if advised of the possibility of such damages. BDD’s total aggregate liability shall not exceed the amount, if any, you paid BDD in the twelve (12) months preceding the claim.
II. BRANELL Loyalty Rewards Program Terms and Conditions
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Eligibility
The Program is open exclusively to active business entities that have completed and fully paid for at least one project with BDD. Employees, contractors, affiliates, and immediate family members of BDD personnel are ineligible. BDD reserves the right, in its sole discretion, to disqualify any participant for conduct inconsistent with the Program’s purpose.
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Reward Mechanics
For purposes of these Terms, the terms “Credits” and “Awards” are synonymous and refer interchangeably to the time-limited, non-monetary incentives earned upon reaching qualifying spend thresholds (as described in subsection (b) below and in Section 11). The term “Rewards” refers collectively to the “Credits” and “Awards” provided throughout these Terms and the Program materials.
a. Tiered Discounts
Tiered discounts apply solely to non-engineering professional service fees on subsequent invoices. Discounts do not apply to minimum-charge drafting projects. All discounts reset to zero percent (0%) on January 1 each year and do not accumulate or carry forward.
b. Awards and Credits
Awards and Credits are non-monetary rewards earned upon reaching qualifying cumulative spend thresholds (as detailed in the table in Section 11). They are redeemable only against BDD’s direct professional service fees (excluding taxes, reimbursable expenses, subcontractor fees, and third-party costs). Rewards expire ninety (90) calendar days from the issue date. BDD will provide notice of impending expiration via email and/or the secure client portal at least thirty (30) calendar days in advance. Expiration will not apply to Rewards already scheduled for redemption before the expiration date (as confirmed by BDD). All rewards reset to zero (0) on January 1 each year and do not accumulate or carry forward.
c. Redemption
Awards must be redeemed in full against the first eligible invoice(s) issued after the redemption request is submitted and approved via the secure client portal. BDD may, in its sole discretion, permit an application across multiple consecutive eligible invoices if the Award value exceeds a single invoice amount. Redemption requests must be submitted via the portal at least ten (10) business days before the relevant invoice due date. Deferred, partial, or transferred redemption is not permitted without BDD’s prior written approval.
d. Award Assignment and Selection Rules
- Base Awards (also referred to as base credits): These are predetermined and automatically assigned to the client account upon BDD confirming that the corresponding cumulative qualifying spend threshold has been met (per the table in Section 11). The issue date is the date the threshold is met and confirmed by BDD.
- Optional Awards (also referred to as optional credits): At qualifying thresholds of $60,000 and above, optional awards will be displayed in the secure client portal for selection by an authorized member of the client entity.
- Selection Window and Changes: The authorized member has up to ninety (90) calendar days from the issue date of the associated base award to select or change to a different optional award via the client portal. Any new selection will supersede and replace any prior optional award selection for that milestone.
- Multiple Selections Within the Same Client Entity: If different authorized members from the same client company submit selections within the 90-day window, BDD will honor only the most recent valid selection submitted via the portal. BDD is not responsible for disputes arising from internal client authorizations or multiple users' selections; the client entity is responsible for coordinating approvals.
- The issue date for any selected optional award will be the same as the issue date of the corresponding base award.
- All awards remain subject to the expiration, redemption, and other rules in these Terms (including the 90-day expiration period from issuance).
e. Additional Program Rules
- Rewards have no cash value, are not redeemable for cash, credit, or any other form of compensation, and may not be transferred, assigned, or sold without BDD’s prior written consent.
- Clients are solely responsible for any tax consequences arising from redemption of Rewards or receipt of discounted services.
- BDD’s records regarding spend thresholds, award issuance, redemptions, and client balances are conclusive absent manifest error. Any disputes regarding the Program will be resolved by BDD in good faith.
- All Program details, including current thresholds, available awards, client-specific balances, and expiration dates, are viewable in real-time in the secure client portal.
f. Program Changes and Termination
BDD reserves the right to modify, suspend, or terminate the Rewards Program (including earning thresholds, award values, expiration periods, or redemption rules) at any time. Material changes will be notified via email and/or the client portal at least thirty (30) calendar days in advance (or as soon as practicable if due to legal or urgent business reasons). Continued participation after notice constitutes acceptance. Upon termination, unredeemed Rewards will expire sixty (60) calendar days after the termination date (or as otherwise specified in the notice).
g. No Additional Warranties
Rewards are promotional incentives only and do not create any additional warranties, representations, or obligations beyond those in the applicable service agreement(s).
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Qualifying Spend Milestones
$30,000 = 15% Discount Rate & Base Award
$37,500 = 15% Discount Rate & Base Award
$45,000 = 20% Discount Rate & Base Award
$52,500 = 20% Discount Rate & Base Award
$60,000 = 25% Discount Rate, Base Award & Option Award
$67,500 = 25% Discount Rate, Base Award & Option Award
$75,000 = 30% Discount Rate, Base Award & Option Award
$82,500 = 30% Discount Rate, Base Award & Option Award
$90,000 = 30% Discount Rate, Base Award & Option Award
$97,500 = 30% Discount Rate, Base Award & Option Award
$105,000 = 30% Discount Rate, Base Award & Option Award
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Account Administration
Reward balances are viewable in the secure client portal. You must notify BDD in writing of any discrepancies within thirty (30) days of posting. BDD will investigate and resolve issues in good faith within ten (10) business days.
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Program Modifications and Termination
BDD reserves the right to modify, suspend, or terminate the Program at any time. Material changes will be communicated at least thirty (30) days in advance via email or the client portal, except where required by law or to prevent misuse. Upon termination, unredeemed rewards expire after thirty (30) days; clients with active projects at termination will be permitted to complete such projects and redeem earned rewards.
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Prohibited Activities
Any fraud, misrepresentation, unauthorized access, or other misuse results in immediate disqualification, forfeiture of all rewards and discounts, and potential termination of services. BDD’s determination is final and binding.
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Non-Monetary Nature
Rewards have no cash value, are not transferable, and cannot be redeemed for cash, credit, or any other form of compensation.
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Governing Law and Dispute Resolution
These Terms are governed exclusively by the laws of the State of Texas, without regard to conflict-of-laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Harris County, Texas, unless arbitration is elected.
Arbitration Opt-Out: All claims, including those under the Texas Deceptive Trade Practices Act, shall be resolved by binding arbitration in Harris County, Texas, under the Commercial Rules of the American Arbitration Association, unless you deliver written opt-out notice to P.O. Box 1071, Rosharon, Texas 77583 within thirty (30) days of first participating in the Program or accepting these Terms. Arbitration fees shall be apportioned equally unless the arbitrator determines otherwise. Opting out preserves your right to pursue claims in court without a jury trial or class-action waiver.
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Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Miscellaneous
All Program benefits are offered at BDD’s discretion and subject to availability. BDD may modify Program features upon
reasonable notice. For inquiries, contact us at info@branelldd.com.
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TERMS & CONDITIONS
